The livelihood of any business is to offer great customer servi...
Marketing With Customer Service Is A Must Find Out Why! - Cindy Weathers Author: Cindy Weathers Without great customer service your business will not survive no matter how great an Internet Marketer you are. It doesn't matter what your product or serice is, your main business function should always be excellent service. How many times have you gone into a company with poor customer service and came out saying I'll never go in there again? No Customers, No Business. No Business, No Money! The Company tht goes out of their way, above and beyond for their customers are the businesses that you will see thriving. Customer service is your least expensive, yet most effective piece of the puzzle in your marketing arsenal. A recent study commissioned by the White House Office of Consumer Affairs shows that 96% of dissatisfied customers do not complain and 90% will never come back. With social media all the rage right now, you have to worry about someone blogging about it or posting comments on other people's blogs. And one unhappy customer tells 10 others about their bad experience, and the word is now all over the internet. I just recently experienced bad customer service regarding a credit card error and was transferred 3 times and then finally to a manger to take care of the problem. But before I got to the manager I realized these people are hard to understand (they had an accent). It turns out they had outsourced their business to India, so there was a communication problem right off the bat. Many companies are experiencing declining budgets, so what do many companies do - they cut out customer service. Your customer service must be a priority in your internet marketing efforts. Sometimes we get involved with everyday challenges with work and family, but try to make a conscious effort to offer your customers great customer service always! http://MakeMoneyOnlineTogether.com Article Source: http://www.articlesbase.com/internet-marketing-articles/marketing-with-customer-service-is-a-must-find-out-why-cindy-weathers-1369476.html About the Author: Cindy Weathers is a stay at home mom turned network marketer. She helps serious entrepreneurs with using a duplicatable step by step guide for achieving financial success. http://MakeMoneyOnlineTogether.com
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